Spotify went on to swiftly resolve the issue, but not before issuing a public apology to those affected by the incident.Īs of October 6th, Spotify employees tracked the source of the malware down to a single advertisement, which, according to Spotify representatives, has been removed and is no longer a security risk to free Spotify subscribers. In 2011, the company experienced the exact same issue, with customers complaining that advertisements were opening and running malware on their computers. Read More: How Frequently Should You Change Your Passwords?Īs surprising and discomforting as this news may be to subscribers of the popular streaming service, Spotify has actually dealt with similar problems in the past. While it was initially believed to be a problem endemic only to Windows 10, it appears that Spotify’s malware woes extended to computers running on Ubuntu and MacOS as well. Others reported that the infected ads opened at regular and frequent intervals without the user’s input. The problem initially came to the attention of the company after Spotify subscribers took to Twitter to report on suspicious behavior happening on laptops and computers while the streaming service was open on browsers, citing that the service’s ads were filled with links to malware. Reports posted to Spotify’s company forum stated that running Spotify Free on a desktop was causing browsers to open malicious websites without approval from users. A staggering number of music lovers reported that the freemium streaming service was allowing malware-infested ads to reach its users. Spotify, the world’s most popular music streaming service, just suffered a major security crisis.
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